ViaTalk VoIP - User Review
I got my adapter with in 4 business days and I hooked it up immediately. All I had to do was swap cables from my earlier packet8 device. The whole process took only 3 minutes. I took longer time to open the box than to connect it.
Voice quality is clear and crisp. I enquired my friends to provide me feedback on my voice quality when talking to them and they said it was very good.
I had contacted tech support to give me the details for SOFT PHONE. she sent me email immediately with details and we went over the connection setup and tested it before she hungup. I had to wait for 20 minutes to talk to the customer service representative. The good thing that I liked was intemittently the sytem would tell me my position in the waiting queue.
Also I emailed tech support for admin password on my linksys device and they responded to me with in an hour. I was impressed with the tech supports SPEED and Enthusiasm.
I requested for porting my information on the day after I ordered viatalk. It took 6 business days ( include 2 weekends ) to finish my number port from packet 8.
I ordered the 2 year , 199$ deal, which comes to 240$ including shipping and activation. So it is around 10$ per month compared to my existing packet8 for 24 to 26$. I had no issues with packet8 it was also very good. I switched for the COST and the Features.
Also viatalk generally comes out with 199$ deal just around long weekend.
